Monitoring
At Promize IT, we remotely monitor our Client’s IT infrastructure and immediately notify them in the event of a crisis through various alert systems.
This is carried out across IT layers, including;
- Computing Environment:
- Web Servers
- Application servers
- Messaging Servers
- Database servers
- Networing Enviroments
- System Software Environments
- Database Environments
- Application Software
- Security
Availability
We Provide Availability Services which involve managing our customer’s entire IT infrastructure. This includes rectification of problems, helping onsite srevices team in problem resolution of network and system defaults. Apart from that we also extend routine administration and diagnostic activities for network and server application from the NOC at scheduled intervals which involve:
- Configuration Management
- High Availability Planning
- Remedial Services
Performance Management
Promize IT’s Noc’s experts provide advisory services on performance building, capacity planning and network optimization. This service aims at maximizing out client’s IT performance which in turn affect their overall growth prospects.
The Service Encompasses:
- Capacity Planning
- Change Management
- Trend analysis & reporting